Payment for services are due on or before the 15th of each month.
All returned checks shall be assessed a $45 fee. The original amount due plus the insufficient funds fee, shall be paid within three business days of receipt of notice from the city.
If service is discontinued for nonpayment, the full amount of the bill and a re-connection fee must be paid before service is reinstated.
If you have questions about your bill, meter reading or payments, if your service has been discontinued and you think it's in error, or for more information, call or visit the Utility Department during office hours; 201 E Nash, 972-551-6600.